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A Different Window Replacement Company: What’s The Comfort Difference

The Comfort Difference: A Different Window Replacement Company
How We’re A Different Window Replacement Company

Your home is one of your biggest investments. When it comes to making improvements to it, it’s of the utmost importance that you look to hire the best home improvement company. One that you can trust for your window replacement project. At Comfort Windows & Doors, we strive to give homeowners a great customer experience based on the four core values that we’ve been living by since we started back in 1979 which make up the Comfort Difference. For every home improvement project performed, Comfort Windows & Doors backs them with over 40 years of experience and the knowledge to give you the very best in window manufacturing and Comfort-employed window installation.  

Let’s take a closer look into Comfort’s core values and how we define them relating to window replacement:  

1. Factory Direct Sales and In-House Financing

We are the manufacturer and the installer. This means there’s no middle-man blaming mistakes on someone else.  When working with Comfort you only ever deal with one company. You know you always are receiving the best possible price on new windows and the best, most consistent installation for your home.

Being a window manufacturer ourselves, we know how a window needs to be built to perform the best in our Upstate New York climate. With this knowledge at our disposal, we pride ourselves on offering very competitive pricing without sacrificing the quality of the window products we offer no matter if we manufacture them or not.  We have a window to meet the needs and wants of every homeowner. But in order to do that we need to partner with some additional window manufacturers besides ourselves. We hand-picked some of the leading manufacturers in the country to work with. Each works with us to develop windows designed to our specific recommendations. Our volume allows us to secure the best possible prices in the market and we extend that savings to our customers.

We also know that not everyone can pay for their home improvement projects solely with cash. When it comes to major home improvements, we know it’s important to have financing options so your dream project can fit within your budget. This is why we offer over 75 different in-house financing options and make the process easy for our homeowners.  Our goal is to work with every homeowner in the Syracuse, Albany, Rochester, and Buffalo areas regardless of their budget or financial situation. 

2. Year-round Installs Using Comfort Employed Installers

No Subcontractors, No Shortcuts. These are the words we live by for replacement window installation. When looking for a home improvement company to complete your next project, you need to be careful who you choose. If a company uses subcontractors it can be frustrating. In many cases, it leads to various quality issues or delays due to mistakes made during the installation process. These mistakes can even jeopardize your warranty.

At Comfort, we have a team of factory-trained employee installers to work on your home as it were their own.  Why? We want to make sure the high-quality products we offer are installed correctly. Everything we offer is installed to our specific standards. That’s how we ensure the best performance for you for years to come. In order to offer this, we put our installers through rigorous training. This makes sure your product performs well after we leave. With Comfort replacing your windows rest assured that our trained installers will complete the project with the highest quality workmanship.   

3. In-House Service Department

Many window replacement companies are really marketing companies. They sell you some windows and move on to the next homeowner. Wouldn’t you prefer a company that is concerned if everything is ok with what you just purchased from them? But what happens if you chose them and experience a problem after the windows have been installed. They will probably tell you to “call the manufacturer to see if it’s covered by the warranty”.

Well, we are the manufacturer. Here at Comfort, we do things differently. We strive to provide a worry-free and satisfactory customer experience that continues even after your window installation has been completed. That’s why we employ a dedicated Service Department available to answer your questions and resolve any possible issues that may arise. Our Service Department will answer your questions, reach out to the manufacturer (if it’s not us) to order any parts necessary, and send a technician out to your house to resolve any issues. 

Our friendly Service Technicians are knowledgeable and work full-time for your convenience. You can trust that if a service issue arises, Comfort Windows will have the necessary resources to resolve the issue in a professional and timely manner. Combined with our industry-leading product warranties, the Service Department at Comfort Windows offers our customers peace of mind for as long as you own your home. 

4. The Comfort Guarantee

The importance of a good warranty matches the quality of the product itself. At Comfort Windows & Doors we not only want to provide quality products and workmanship but also back our installation with a warranty that gives our customers peace of mind that if something goes wrong, we’re there to help. Our warranties go above and beyond the industry standards and state-mandated minimums. All of our products come with not only the manufacturer’s warranty but a labor guarantee offered by Comfort for a minimum of 2 years up to a lifetime labor guarantee on certain products.

No matter what, Comfort will be happy to assess any issues and go over all of your options with you. If your product is out of warranty we will provide an estimate on how we can help resolve the issue. Planning on moving in the future? We have warranty options that include transferability, increasing your home’s value, and making it that much more attractive to potential home buyers.  

Let Us Show You Why We Are The Right Window Replacement Company For You  

As you can see, at Comfort Windows & Doors, we stand apart from the rest with our core values that make up the Comfort Difference. These values ensure our customers will have the best experience from the day they set an appointment for a new window replacement project to the date of their window installation. There is no project too big or small; the team at Comfort delivers the best in home improvement remodeling. Experience the Comfort Difference first hand. Request a free estimate today!