Best service have ever had
I have used you folks several times over the years in this house and never have failed to be completely satisfied with both the salesman and the installers.
job went as expected
showed up on time . worked efficiently . cleaned up when they were done
Basement Finishing Project
Comfort did a great job on our basement. We went back and forth several times, got quotes from multiple contractors and ultimately went with Comfort because of their reputation and reviews. Mark would ask questions everyday before doing anything to make sure we were happy with the design or wanted to tweak it a bit. Ultimately, he made some minor changes that made a huge difference in the finished product. Everything looks like it belongs and like it's been here since the beginning. Hopefully Mark is on your project as well! The only complaint we had was the heat in the basement. With the vents it just wasn't getting warm down there on cold winter days. We addressed it with Comfort and after some back and forth they came back and installed a baseboard heater at no additional charge. That's the type of company that Comfort is. They stand behind their work and make it right if something is not working correctly. Bill, the production manager for basements, was very helpful in resolving this and made sure we were happy with the fix. Overall we're very happy with the basement. The materials all feel high quality
Window replacement/ siding damage
Windows were replaced and it was not until the following spring that I noticed a hole in the siding next to the window that allowed weather to get in behind the siding. I contact Comfort Windows service department and without question they came out looked at it and fixed it, even after all the months had gone by until I noticed it. This a great company that stands behind their work and doesn't try to get out a problem by blaming the customer. I would recommend them to anyone needing window replace. (The window replacement also was done professionally and perfect). Great job!
Comfort
We couldn't be more happy with Comfort Windows right from James coming to our home to show us patio door options, to the installation. All the staff at Comfort Windows were very friendly and knowledgeable. We would highly recommend this company for any service they offer!
Outstanding Service after the Sale
Joe, Scott and Tom were all very professional with helping me chose the right windows, for my home. Windows came in 4 weeks and were well packaged. A minor measurement problem was resolved without an issue. Phone calls were all answered promptly and with genuine concern. The windows fit and look great! What a difference from my old ones. I highly recommend Comfort Windows for all you home improvement needs!
These guys were dynamic.
The guys were respectful, thorough, professional, and efficient. I will definitely call on Comfort again for future jobs. These guys explained to me everything they were doing and they showed me where they were in the process. I am very please. The finished work speaks for itself!
service & quality driven company
Top notch quality and service for an acceptable price. Everyone I interacted with was knowledgeable, polite & patient. I was impressed with the companies business standards, surprised with the product guarantee, sold on a local business & blown away by the follow up service after the install.
So happy w the speedy process of installing french doors!
Overall great experience and will recommend any time!
The windows look absolutely beautiful and the rooms are now so warm. Thank you Comfort Windows!
I would absolutely use this company again for any project in the future.
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Happy Customers
Syracuse Comfort Windows & Doors
- 3624 John Glenn Blvd, Syracuse, NY 13209
- Open Mon, Tue, Thu, Fri: 8:30a-5pm / Wed: 8:30am-7pm / Sat: 9am-2pm
- (315) 888-4845
Rochester Comfort Windows & Doors
- 1380 Scottsville Rd., Rochester, NY 14624
- Open M-F: 9am-5pm Sat: 9am-2pm
- (585) 440-6810
Albany Comfort Windows & Doors
- 27 Warehouse Row, Albany, NY 12205
- Open M-F: 8:30am-5pm / Sat: 9am-2pm
- (518) 855-2626
Buffalo Comfort Windows & Doors
- 560 Fillmore Ave., Tonawanda, NY 14150
- Open M-F: 8:30a-5pm Sat: 9am-2pm
- (716) 340-0660
