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Rob E.

If anyone has proven their mettle during the pandemic, it's the intrepid crew at Comfort's Syracuse branch. Despite having to work on a 75-year-old home covered with lead-based paint during less-than-ideal weather conditions (and a pandemic), they met--and surpassed--all expectations. The tear crew, led by T.J. Johnson, was fast and thorough. No sooner had they embarked on the "great unveiling" than the siding crew leader, Matthew Hitchock, sprung into action. Like T.J., he was friendly, reliable and professional. Matthew also could field any question or concern we threw his way. I felt like he and T.J. treated me as a fellow homeowner, instead of just another customer. That they had my best interests at heart gave me great Comfort. I hope we'll have the pleasure of hiring them again soon.

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5.0 out of 5
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