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Matthew D.

Comfort did a great job on our basement. We went back and forth several times, got quotes from multiple contractors and ultimately went with Comfort because of their reputation and reviews. Mark would ask questions everyday before doing anything to make sure we were happy with the design or wanted to tweak it a bit. Ultimately, he made some minor changes that made a huge difference in the finished product. Everything looks like it belongs and like it's been here since the beginning. Hopefully Mark is on your project as well! The only complaint we had was the heat in the basement. With the vents it just wasn't getting warm down there on cold winter days. We addressed it with Comfort and after some back and forth they came back and installed a baseboard heater at no additional charge. That's the type of company that Comfort is. They stand behind their work and make it right if something is not working correctly. Bill, the production manager for basements, was very helpful in resolving this and made sure we were happy with the fix. Overall we're very happy with the basement. The materials all feel high quality

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5.0 out of 5
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