Incredible Customer Service

I had a sliding replacement patio door installed in December by John, Matt and Jackson. To say they were fantastic is an understatement. When they started prepping to replace it, they found extensive water damage from my previously poorly installed door, not done by Comfort. It was more than just the basic repair they would do during installation. A supervisor immediately came to my home to discuss the damage and the repair. I was so impressed it wasn’t just a phone call. The money amount quoted to me was more than fair and they could start the repairs right away. Long story short, they were here 3 days. The repair was incredible and my door is beautiful. The quality is outstanding. John explained every step of the repair and installation. They cleaned every day before they left and hauled away all the junk. As a matter of fact, everyone I spoke with from Comfort, from Brian my sales person, to the receptionist and everyone I spoke to on the phone was professional, with a strong focus on customer service. They are now “my people” who will be doing work on my home, whenever I need them.

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