My installation was done during the coldest week in December with temperatures in the single digits and wind chills below zero. Bill Jordan and Ernie Cross were my installers and I have never received better service from any company. They replaced the windows in a fast and efficient manor without taking any shortcuts. They showed up on time, keep the place clean and finished in two days even though the estimated time was four days. I marveled at the beauty of their caulking work and didn't show them my work in the kitchen and tub areas. If you think this is good, I mentioned a problem I had after installing a sliding glass door in the pool area. I had an unsightly gap along the right side. Ernie bent up some aluminum, dressed all three sides of the door, insulated and caulked it at no charge. At this point I was embarrassed that I had even mentioned it because it increased the time he spent outdoors so I didn't mention any of my other errors. That didn't matter, he found the one window I didn't replace in the house along the side of the garage and took it upon himself to trim and insulate it thereby covering
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