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Windows

Windows Comfort Windows™ are hand crafted and manufactured in Central New York specifically for the Northern....



Doors

Doors Comfort Door Systems allow you to choose from many styles of fiberglass or steel entry doors, frenchdoors, sliding....



Siding

Sidings Comfort Energy Elite Structural Siding...Never paint, caulk, scrape or stain your home again. Comfort Insulated Structural....



Sunrooms

Sunrooms Comfort Enclosures, Three Season and All Season Sunrooms give you more living space while adding beauty and value....



Basement Remodeling

Basement Remodeling Do you have a cold, gray basement that you would like to bring to life as a home entertainment room, recreation....



Insulation

Insulation Insulation is considered one component of your home's building envelope, which includes all the structure and....



Retractable Awnings

Retractable Awsnings Retractable Awnings™ Get instant shade and maintain the beauty of your homes exterior with Comfort Retractable Awnings....

Comfort Windows FAQ

Check out our comprehensive FAQ below! If you can't find an answer to a question you have, click here to chat with one of our knowledgable employees.

General Windows Questions







Do the installers work inside my home during the installation?

Yes they do...however they protect your home by covering their shoes and use tarps to cover rugs and floors. Outside installation involves no disturbance of your inside trim around the window.   The window is pulled into your existing wood stops, secured, caulked and capped off with the appropriate color aluminum.

Does Comfort hire sub-contractors or use their own employees?

Comfort Windows uses only their employees when installing windows, doors, siding, sunrooms, basements remodeling and insulation projects.

Can windows be installed during the winter months?
Absolutely, Comfort intalls all their products in any season!   We use tarps to protect rugs and floors and install one window into an opening at a time.  Any specialty work is performed in our heated Comfort trucks which are equipped as "rolling workshops".
Does Comfort manufacture its own windows?
Yes, we manufacture Comfort Windows in our factory located in Liverpool, New York.  The diverse workforce is made up of experienced window manufacturing professionals from all around Central, New York.  99% of all parts and pieces are from New York State companies and 100% are from the United States!
What does my insulated glass warranty cover?
Comfort warrants that the sealed glass component of insulated glass shall be free of defects resulting in material obstruction of vision or film formation caused by dust or moisture on the internal surface of the sealed unit.  Imperfections such as small scratches or reflected distortions from tempering, Low-E coatings or heat strengthening processes, are to be expected and are not covered.  Small imperfections in the glass or vinyl framing that can not be detected at a distance of 10 feet from the window are not considered a defect.
Why do I feel drafts with my new windows?


 Draft vs. Convection 

Drafty Windows

Windows can seem “drafty” for a variety of reasons:

  • Cracked caulk
  • Improper window locking
  • Interlocks that are not lined up to seal properly
  • Damaged or missing weather stripping
  • Poor insulation within the interior walls.   

These types of problems are easy to remedy, however windows may seem “drafty” for another reason:  a process in physics known as “Convection”. 

Convection

Convection occurs when air gives up its heat to the colder glass and sinks to the floor.  This movement sucks new, warmer air toward the glass that is simultaneously cooled, creating air movement.  What you are actually experiencing is the process of warm air forcing colder air to move due to differing density properties.  Heated air circulates through the home.  When it reaches window glass it effectively pushes the existing air off the glass.  This movement can be perceived as a “draft”. 

Try this easy experiment as an example of how convection works:

  • Fill a glass with ice and water.  Let it stand for about ten minutes.  When you return, without touching the glass, place your hands around it.  You will feel cold air on your hands as warm air pushes it away from the glass surface.

Convection is actually proof that your new Comfort Windows are energy efficient and working at peak performance. 

Tips to Reduce Convection

  • Leave your blinds or window treatments open ¼ of an inch so that heated air can reach the glass.
  • Make sure that your heat registers are not obstructed by couches or other furnishings.
What is the difference between a “Retrofit” installation and a “Rough Opening” window installation?

A Comfort customer has the option to choose either of these:

 A Retrofit installation is the industry standard and is typically where the operating sash vents of an existing window are removed, but the existing window main frame remains intact. The new custom sized window, along with its new main frame and sashes, is then installed into the existing main frame. There is virtually no disturbance to any existing trim or wall area. Most of the time, a wood stop will be applied on the interior perimeter of the new window and the existing exterior trim is wrapped with formed aluminum trim, caulked and sealed, maintenance free!  Note: Glass sizes of the new window will be slightly smaller than the original window.

 A Rough Opening installation is where the entire window, main frame and sashes are removed back to the original wall studs. No trace of the original window will remain. The opening is then reconstructed with the new window installed, and includes a new wood extension jamb, new interior perimeter stops, new interior ranch or colonial style wood trim, a new interior sill or stool if required, new exterior stops and exterior wood casing with a sill, and the complete new wood exterior is then wrapped with new formed aluminum trim, caulked and sealed, maintenance free!

 


Basement Remodeling



How long will it take to remodel my basement?

Typically the Comfort Basement system can be installed in about two weeks with no drywall dust.  The best best way to gage the time frame of your particular basement project is to have a FREE In-Home design consultation.  Call Comfort today and set one up.

How is the growth of mold and mildew prevented?

With our modern wall system you can relax and take comfort in knowing that mold and mildew are not growing behind your walls. Engineered for breathability, moisture is not trapped within and behind the walls. Without food and water, mold can’t grow. This is truly a system designed with the basement in mind.


Do I have to move out during construction?

Not at all...the Comfort Basement Remodeling System is professionally installed by a trained team of experienced construction specialists.  They work fast with extreme precision.  Team Comfort know is so experienced at this construction that they make very little disturbance to the rest of your living space and work very efficiently.  When you see what’s behind Comfort’s exclusive Dual-Density Acousti-Soft Wall, you’ll see the unique Basement Remodeling System that Comfort proudly offers. It’s low-maintenance, easy to clean, and if you ever need to get behind the walls for any reason, the panels are easily removed and replaced without complicated construction, and messy drywalling, spackling and sanding. They just pop back into place.



The facts about window condensation

Will my new windows condensate?

Temporary condensation is a normal function with "Super Glass" windows. When the exterior temperature drops late at night or in the early morning during the humid summer months, dew will form on the exterior of the insulated glass unit just like dew forms on grass, siding or the hoods of cars. Because the exterior pane is so separated from the interior pane of the warm edge glass spacer, its reaction will be the same. The moisture can be even worse if there are plants or shrubs in front of the window, since they give off lots of moisture to add to it all. What’s frustrating is that it may only happen on certain windows. The direction it faces, the elevation of the window and whether or not they are shaded are all factors that can individually affect window condensation.

Moisture goes away quickly as the morning sun makes things warmer. Exterior moisture rarely forms in the colder, less humid winter months.

A single pane glass window will be much less likely to ever show exterior condensation because it stays directly warmer from the interior temperature of the building. A triple pane glass window is at least 75% more efficient against heat loss than the original single pane glass, but condensation can still result due to the physical conditions of its surroundings.

The extra measures that Comfort Windows takes to insulate our windows are unsurpassed. They are built to stop heat loss, which is a primary concern in our harsh northern climate.

September through December interior and exterior condensations become the nemeses of homeowners when they start to heat their homes. In the fall and early winter, humidity levels are still high inside the house. When outside temperatures drop drastically, they cause the exterior glass to get cold, sometimes causing condensation on the bottom of the interior glass. This usually goes away when temperatures stay low during the heart of winter.

If interior condensation continues during winter, it usually means there is a higher than acceptable level of moisture present inside the home, suggesting that ventilation and humidity levels need to be adjusted. Curtains and blinds over the window also stop the interior heat from getting to the glass, which in turn makes it colder. Condensation on the glass when blinds or curtains are first opened in the morning should be expected.

It should be noted that no Window manufacturers warrant against any type of condensation, interior or exterior, and it is specified in their written warranties.

Click on the link below to view "Your Guide To Common Household Condensation".

Condensation Guide

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